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Elevating Communications and Feedback in Teams

Karen Lum, Founder, K. Lum Consulting

Karen Lum Founder, K. Lum Consulting

 

Meet Karen Lum

Karen is a dynamic force in business coaching and leadership development, known for her intuitive approach and relentless commitment to fostering meaningful growth. As the founder of K. Lum Consulting, Karen has become a trusted "Business Co-Pilot" for entrepreneurs, organizational leaders, and teams; guiding them through strategic challenges and personal transformations with a unique blend of empathy, expertise, and humor.

With over 30 years of business experience, including 27 years as a trainer, Karen has built a reputation for creating high-performing teams, transforming cultures, and driving tangible results across industries.

She’s led major initiatives — from launching tech platforms to designing leadership academies — and has delivered training for clients including SBC Communications, Continental Airlines, Montana State Fund, and Moonlight Basin Resort.

As Prospera Business Network’s Signature Trainer for 8 years, her programs have become essential resources for Montana’s business community.

A Certified Co-Active Business Coach, she is known for coaching that sparks courageous growth and practical action. Her approach holds space for individuals and teams to get thoughtful and strategic about where they are heading and what needs their attention.

Karen’s work leaves leaders and teams more confident, more connected, and ready to create a lasting impact.


Strong teams are built on clear communication and healthy feedback. In this practical and engaging session, you’ll reflect on your current team culture and explore strategies to strengthen how you connect, communicate, and lead.

You’ll learn how to:

  • Communicate more clearly and effectively as a team

  • Give positive and constructive feedback with confidence

  • Navigate tension using the Conflict Continuum

  • Lead more impactful one-on-one meetings

  • Approach tough conversations with empathy and clarity

Whether you’re a new ED or a seasoned leader, this session will give you actionable tools to foster trust, growth, and performance within your teams.

Learning together and creating a common language around feedback and culture can make a huge difference in how your teams execute on your organization's mission. Join us at this special afternoon session for a fresh perspective on feedback, managing conflict, and navigating those tough conversations with confidence. Afterward, stick around to enjoy some social time with your colleagues and visit with Karen.

Contact:

Keva Ward, Program Manager
keva.ward@pccf-montana.org
406-224-3920

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